Best Feature Request Tools for SaaS Products

A good feature request tool helps you collect ideas, let users vote, and prioritize what to build next. Here's how the best options work and how to choose.

Table of contents

• What is a feature request tool
• Key features to look for
• Best feature request tools
• How feature request tools work
• FAQ

What is a feature request tool

A feature request tool lets users submit product ideas, vote on existing requests, and track status. It replaces scattered feedback in emails, Slack, and support tickets with one organized board.

Key features to look for

1. Idea submission — easy form inside your app or portal
2. Voting — upvotes to surface popular requests
3. Status tracking — planned, in progress, shipped
4. Comments — context on why users want a feature
5. Roadmap integration — connect requests to your product plan

Best feature request tools

Fliint

Combines feature requests, voting, roadmap, and changelog in one embeddable widget. Simple setup for small SaaS teams.

Explore feature voting in Fliint.

Canny

Advanced feature request management with segmentation for larger teams.

Frill

Feature requests with voting, roadmap, and changelog.

Featurebase

Feature requests plus help center and support.

How feature request tools work

1. User submits an idea via widget or portal
2. Other users vote and comment
3. Product team reviews and prioritizes
4. Top ideas move to the roadmap
5. Shipped features get changelog announcements

Try Fliint's feature voting.

FAQ

Should feature requests be public?

Public boards build trust and reduce duplicate requests. Most SaaS teams benefit from a public portal or in-app widget.

How do I prevent duplicate feature requests?

Use a searchable board where users can find and vote on existing ideas before submitting new ones.

Related reading

• How to collect feature requests
• Best public roadmap tools
• Best customer feedback tools